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Trumps Restaurant and Bistro

Trumps Restaurant and Bistro

25 Castlegate
NG24 1AZ
Tel: 01636610661


Traditional / International

Eatanddrink Ratings

Eatanddrink Review

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Total Score: 80%
Quality: Good
Service: Good
Facilities: Average
Ambience: Above Average
Value: Good 

Rating System Explained

Customer Comments (4)
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Customer Comments

Have eaten here a few times - always very good and before 7.30 they usually have an offer on. Still good value after 7.30
fresh food served by friendly staff in pleasant surroundings.
One of my fav places to eat 

11 September 2010 
We visited Trumps Bistro for the first time yesterday 27/8/09 as there was a prominent sign outside saying 2 courses for 6.95. Once inside we were told that offer had finished 30 minutes ago(why was the sign still out!) It was far from busy but we waited ages for our order to be taken. When it arrived it was very poor,virtually raw vegetables & poorly presented.
Service poor & another diner was also very dissapointed with the service. Overpriced. Will not visit again as there are far better restuarants in Newark 

28 August 2009 
I ate at Trumps recently with my partner and we were 100% satisfied with the service, the food and the prices. It is hard these days to find any original restaurant, where food is cooked freshly, not bought in completely or half-prepared, that doesn't charge a small fortune.

20 June 2009 
I visited Trumps with my Husband after we pursuaded Grandparents to look after our small children.
We had not made a reservation but there were only 2 other diners in the restaurant and we were allocated a cosy corner table.
We were served well until the restaurant got busy and after 2 hours and only 1 course consumed our patience began to wane. We were eventaully presented with dessert menus and decided we'd have Chocolate brownies and ice cream. 30 minutes later we were still waiting to place our order when all other tables around us (seated long after us!) were on at least their 2nd course if not dessert and coffee. The waitress did return to ask what we would like and we said the bill as the service had been so poor. She decided to give us her sob story that she cared about all of her tables but had 8 others. I remarked that if she cared where had been our apology for the delay to which she replied that there was "no need to be rude"!!. We asked to see the manager who turned out to be the chef who told us that if we had enjoyed the 1 course that we had had, there was nothing he could do and basically we should just pay up. I would suggest that if you want to avoid waiting for ages for a decent meal, don't go to Trumps. The staff have no conception of customer service or, how to manage dissatisfied customers. 

01 October 2007 

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